The Strongest Violent Soldier Chapter 1098: Negotiation 2
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Because whether it is the current 9mm revolver police pistol or black market pistol, the effective range is basically about 50 meters. Of course, the effective range is different from the bullet inertial range, and the inertial range can also hurt people, but because of the weakening of the speed force, the relative damage value will also be reduced.
Liu Xiangwen acted calmly, standing there naturally, with a smile on his face.
Liu Xiangwen moved gently, slowly raised the big lama, put it to his mouth, and said in a gentle voice: "I am Liu Xiangwen, an expert in crisis negotiation of the Public Security Bureau of Donghua City. I am a civilian and I don't have the threat of a military general. Ha ha, Can we talk? Can I help you?"
At this time, Liu Xiangwen seemed to be a gentle old man, with a amiable attitude, as if he was chatting with relatives.
His voice, tone, and behavior are also important techniques for negotiation skills.
The expression of information accounted for 7%, intonation accounted for 38%, and body language accounted for 55%.
A soft tone, natural behavior, and a sincere smile are the prerequisites for expressing frankness and friendliness to the other party.
In this way, your first impression of criminals will be very good and will not cause criminals to disgust.
The first impression is very important. If criminals feel offended, it is estimated that the success rate of the negotiation is zero.
Many hostage-taking cases are low-level and rude abduction incidents, which means that the hijackers are almost always caused by low education, frustration in life, unsatisfactory work, or cynicism, or psychological perversion. Crime.
In the face of such criminals, talking loudly is useless.
Negotiating is not only about physical fitness, brainpower, and eloquence, but also requires deep experience. More importantly, it is necessary to understand the psychological activities of criminals and accurately judge what criminals are thinking and what they need?
The hijacker and the hijacked are generally unknown. The hijacker has never hijacked for the sake of hijacking, but for a certain purpose. Even if it is a kidnapper, his purpose is nothing more than money.
Most of the hijackers have strong feelings of resistance and grief and anger towards the society. In this case, the use of preaching will definitely not solve the actual problems at all, but will arouse the resentment of the robbers. Therefore, you must speak your words very warmly and thoroughly, and don't let the robbers guess what you are talking about. It is necessary to speak so that it can penetrate into the hearts of criminals and to have a dialogue like brothers and friends. Only in this way can we better communicate with criminals.
Qualified crisis negotiation experts will do every step when negotiating with criminals, which will warm the hijackers and infect the emotions of the hijackers. Even if you can't see criminals, your eyes, tone, vocabulary, and behavior must be popularized and rationalized. You must not show mixed expressions in your eyes. The language must not be too luxurious, the tone must not be ridiculed, and you must not be casual or casual. Shows impatience, inability to hate, and toughness. Criminals should not be misunderstood in behavior.
The most important thing is to gain the trust of the hijacker, which is the most important step.
Although in your eyes, criminals are not as noble as you, a hundred in your heart despise criminals, even loathe him, and want to kill him with their own hands. But at this time, you must lower your posture and raise the value of the robber. Regardless of criminals and ordinary people, everyone is willing to listen to good things, but not too much. If you say that criminals are heroes. The greatness of life, the glory of death, even criminals do not believe in such nonsense, it is counterproductive.
To put it bluntly, at this time, you have to talk to the standing robbers on your stomach. You cannot stand taller than the robbers, and you cannot sit on an equal footing. This is in the unconscious, but deliberately unknowingly raise the value of criminals, to satisfy the hearts of criminals.
To increase the value of criminals is to give criminals a hint that "you are tough, you are great". Not awesome. Forced, not powerful. Can you successfully take hostages? Can you alarm our police? It is also implying that criminals are already qualified to make your request.
As long as the criminals make a request, they can basically determine the purpose of the criminals.
This is progress.
According to the purpose of the hijacker, if you continue to negotiate, the negotiation expert will have a direction and even take the initiative.
When Liu Xiangwen finished speaking, the police station was quiet, no one answered.
Liu Xiangwen didn't care, because it was normal. Criminals would observe first in this situation and would not reply until they were sure of their safety.
However, because the criminal did not speak, Liu Xiangwen also judged from this that the criminal was an experienced and steady hijacker.
Because the hijacker did not speak out, because he was afraid of revealing his position, he was also putting pressure on him, an expert in crisis negotiation.
It's like you are talking to others and they ignore you. How would you feel? It is impossible to have no emotions and pressure in the heart.
At this time, Liu Xiangwen is building a bridge of communication with criminals.
The criminal didn't speak, but didn't he also speak against him as a negotiator?
This is a good omen, which shows that criminals are listening.
As long as the criminals have the desire to listen, this is the beginning of success.
Liu Xiangwen didn't know that at this time, Wang Meng was hiding behind the door and was observing Liu Xiangwen from the keyhole. At this time, Wang Meng's eyes were shining.
Liu Xiangwen's wording is very particular, he said "chat" instead of "talk".
Talk about it, this is a condescending or equal posture.
Talk, this is communication between friends. It's chat.
Although the difference is one word, the meaning is absolutely different, and the effect will not be the same.
"Can we talk a little closer? I always feel weird to use this big speaker to communicate. It's like selling vegetables in a vegetable market! Haha." Liu Xiangwen said with a smile. The language is still very humorous.
In the police station, there is still no sound.
After waiting for a few seconds, Liu Xiangwen put down the big horn, then raised his hands high and rotated it in place, then slowly unzipped the clothes, lifted it up, and turned it around again.
He was proving that he didn't have a weapon on his body.
He knew that criminals must be paying attention to his every move at this time.
After all this last night, Liu Xiangwen rolled up his sleeves and trouser legs again. He was proving that there were no weapons, knives and mines in this position.
Finally, Liu Xiangwen turned over his trouser pockets and clothes pockets, and patted them all over again.
This is to prove that he has no weapons that can hurt or hurt people.
At this time, Liu Xiangwen smiled and said again: "I am going to approach the door and communicate with you up close. Trust me, I am very sincere. If you don't allow it, you will stop. Okay? I will. Follow your orders!"
After Liu Xiangwen finished speaking, after waiting a few seconds, there was no movement in the police station.
Liu Xiangwen walked forward calmly...